Woodstoxx NV attaches great importance to the protection of your privacy and personal data. We use your personal data exclusively in accordance with the Privacy Act and other relevant legal regulations in force. Any reference in this Privacy Statement to the Privacy Act means a reference to the Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
With this Privacy Statement, Woodstoxx NV wishes to inform you of any processing operations relating to this data and of your rights. By using our platform/website/application, you explicitly consent to any processing operations carried out by Woodstoxx NV.
This Privacy Statement may be subject to changes and amendments in the future. It is your responsibility to consult this document on a regular basis. Any substantial changes will always be clearly communicated on the Woodstoxx NV platform.
The website www.woodstoxx.be is an initiative of: Woodstoxx NV
Hogeweg 245 8930 Menen - Belgium
VAT number: BE 0887 365 995
Email: info@woodstoxx.be
Telephone: +32 56 51 79 60
Data concerning profession and employment
For what purposes will my personal data be used?
Woodstoxx NV collects personal data to provide you with a secure, optimal and personalised user experience. The collection of personal data becomes more extensive as you make more intensive use of the website and our online services.
Data processing is essential for the functioning of the website and the associated services. Processing is carried out exclusively for the following specific purposes:
Offering and improving general and personalised services; providing information, newsletters and offers that are useful and/or necessary for you, obtaining and processing user reviews, and providing support..
Offering and improving the products supplied; personalised and specific products based on the information and data provided.
Detecting and protecting against fraud, errors and/or criminal behaviour.
Marketing purposes
When you visit the Woodstoxx NV platform/website/application, certain data is collected for statistical purposes. Such data is necessary to optimise the use of our platform/website/application. This data includes: IP address, presumed location of consultation, time and date of consultation, and which pages were visited. When you visit the Woodstoxx NV platform/website/application, you agree to this data collection for statistical purposes as described above. The User always provides the personal data to Woodstoxx NV themselves and can therefore exercise a certain degree of control. If certain data is incomplete or appears to be incorrect, Woodstoxx NV reserves the right to temporarily or permanently postpone certain expected actions.
Personal data is only processed for internal use within Woodstoxx NV. We can therefore assure you that personal data will not be sold, passed on or communicated to third parties affiliated with us. Woodstoxx NV has taken all possible legal and technical precautions to prevent unauthorised access and use.
We also use cookies
During a visit to our platform/website, “cookies” may be placed on your hard drive to better tailor the platform/website to the needs of returning visitors. Non-functional cookies help us to optimise your visit to the platform and to remember technical choices.
For a further understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Statement.
If you wish to consult the Woodstoxx NV platform/website, we recommend that you enable cookies. You can also read about how to disable cookies in our Cookie Statement.
What are my rights?
Guarantee of lawful and secure processing of personal dataWoodstoxx NV always processes your personal data fairly and lawfully. This entails the following guarantees
Personal data will only be processed in accordance with the described and justified purposes of this Privacy Statement
Personal data will only be stored for as long as is necessary to achieve the purposes described and justified in this Privacy Statement.
The necessary technical and security measures have been taken to minimise the risks of unlawful access to or processing of personal data. In the event of a breach of its IT systems, Woodstoxx NV will immediately take all possible measures to minimise the damage.
Right to access/rectify/erase your personal data
Upon proof of your identity as a User, you have the right to obtain a definitive answer from Woodstoxx NV as to whether or not your personal data is being processed. If Woodstoxx NV processes your data, you also have the right to access the personal data that has been collected. If you wish to exercise your right of access, Woodstoxx NV will comply with this request within one (1) month of receiving the request. The request must be made by registered letter.
Inaccurate or incomplete personal data can always be corrected. It is up to the User to correct any inaccuracies or incompleteness in the first instance. You can exercise your right to correction by providing an additional statement to Woodstoxx NV. Woodstoxx NV will comply with this within one (1) month of receiving the additional statement.
You also have the right to have your personal data deleted by us without unreasonable delay. You may only invoke this right to be forgotten in the following cases:
When the personal data is no longer necessary for the purposes for which it was originally collected;
When the personal data was collected on the basis of consent obtained and there is no other legal basis for the processing;
When an objection is made to the processing and there are no overriding compelling legitimate grounds for the processing;
When the personal data has been processed unlawfully;
When the personal data must be erased in accordance with a legal obligation.
Woodstoxx NV assesses the presence of one of the aforementioned cases.
Right to restriction of/objection to the processing of your personal data
The user has the right to obtain a restriction on the processing of your personal data:
During the period that Woodstoxx NV needs to verify the accuracy of the personal data, in the event of a dispute;
When the data processing is unlawful and the User requests a restriction of the processing instead of the erasure of the personal data;
When Woodstoxx NV no longer needs the User's personal data for the processing purposes and the User needs the personal data in connection with a legal claim;
During the period required by Woodstoxx NV to assess the grounds for erasure of personal data.
The User also has the right to object at any time to the processing of their personal data. Woodstoxx NV will then cease processing the User’s personal data, unless Woodstoxx NV can demonstrate compelling legitimate grounds for the processing which override the User’s right to object.
If the User wishes to exercise these rights, Woodstoxx NV will comply within one (1) month of receiving the request. The request must be submitted by registered mail.
Right to data portability
The User has the right to receive the personal data provided to Woodstoxx NV in a structured, commonly used and machine-readable format. In addition, the User has the right to transmit this data to another data controller when the processing of the personal data is based solely on the User’s consent.
If the User wishes to exercise this right, Woodstoxx NV will comply within one (1) month of receiving the request. The request must be submitted by registered mail.
Right to withdraw consent / Right to lodge a complaint